Privacy Policy

Last Updated: November 18, 2025

1. Introduction

ExpoTrac, LLC (“ExpoTrac,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website https://www.expotrac.com (the “Site”) or any of our event registration, check-in, and badge printing services (the “Services”).

By using our Services, you acknowledge that you have read and understood this Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information:

  • Name, email address, postal address, phone number, organization name, and other details you provide during event registration.
  • Payment information processed by our third-party provider Stripe (we do not store credit card details).

Automatically Collected Information:

  • IP address, browser type, operating system, device identifiers, pages visited, and other usage data collected through Google Analytics.

3. How We Use Your Information

We process your information for the following purposes:

  • To register you for events and manage event participation.
  • To send confirmations, updates, and other communications.
  • To process payments securely.
  • To analyze and improve our Services using analytics tools.
  • To comply with legal obligations and enforce our terms.

4. Legal Bases for Processing (GDPR Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal bases for processing your personal information include:

  • Performance of a contract: To deliver event registration and related services.
  • Consent: When you opt in to receive marketing communications.
  • Legal obligation: When we are required by law to retain or disclose data.
  • Legitimate interests: To improve our services and maintain security.

5. How We Share Information

We may share your information with:

  • Service Providers such as:
    • Mailchimp (email communications)
    • Stripe (payment processing)
    • Google Analytics (analytics)
  • Event Organizers for the purposes of registration, check-in, and badge printing.
  • Authorities or regulators if required to comply with legal obligations.

We do not sell or rent personal information to third parties.

6. Data Transfers Outside the EEA/UK

If you are located in the EEA or UK, your personal data may be transferred to and processed in the United States. We take appropriate safeguards, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission, to ensure your data remains protected.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described above or as required by applicable law.

8. Data Security

We use reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure.

9. Your Rights

If you are an EEA or UK resident, you have the following rights under GDPR:

  • Right of access to your personal data.
  • Right to correction or erasure (“right to be forgotten”).
  • Right to restrict or object to processing.
  • Right to data portability.
  • Right to withdraw consent (for marketing or other optional processing).

To exercise any of these rights, contact us at privacy@expotrac.com.

10. Children’s Privacy

Our Services are not directed toward children under 13, and we do not knowingly collect personal data from them.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data handling practices, please contact us:

ExpoTrac, LLC
88 Hopmeadow St Weatogue, CT 06089 Email: info@expotrac.com